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Family Information Service is becoming THRIVE Online

As of Monday 3 September 2018, Family Information Service will become THRIVE Online.

This is keeping in line with the new Early Help Strategy that has been rolled out across the council.

We will still provide the same service, including:

  • telephone help and advice: available Monday - Friday 9am - 5pm
  • email help and advice: available Monday - Friday 9am - 5pm
  • a website with a directory of services and organisations that can help and benefit families with children aged 0-18: available 24/7
  • a Local Offer for children and young people aged 0-25 with Special Educational Needs and/or Disabilities (SEND)

Our contact details from 3 September will be:

Emails to fis@wandsworth.gov.uk will still be forwarded to us, and web traffic to www.wandsworth.gov.uk/fis will also be re-directed to the new THRIVE Online website.

We appreciate any and all feedback with regards to this change, so please do get in contact with us if you feel there is anything else we can do.

With best wishes,
The THRIVE Online Team.

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