Tenancy Support Service

We are a free service and give one to one support on housing related matters to those who are at risk of eviction or court proceedings through rent arrears or anti-social behaviour. Our team will work with you to help you regain your independence and fully manage your tenancy and home.

We can provide support and advice on:

• Rent arrears
• Benefits
• Domestic budgeting
• Signposting to debt services

We can also work with other agencies to ensure that you are receiving appropriate specialist support and care.

Eligibility

Tenancy Support Service provide support to vulnerable council tenants whose tenancies are at risk. We do not provide support to private or housing association tenants.

If you (or a household member) have a health condition or any other issue that may affect your ability to manage the tenancy you may be eligible for the service. For example, Tenancy Support may be able to help with tenancy issues if you:

• Have a physical disability or sensory impairment
• Have a learning difficulty
• Have a mental health difficulty
• Have a drug or alcohol dependency
• Are a care leaver
• Are at risk of, or suffering, domestic abuse
• Are living with HIV, Aids or other chronic medical condition
• Are an older person with support needs
• Are an ex-offender or at risk of offending

You can be referred by a health professional or housing officer or you can contact the service directly.