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Bookstart Pack

The Bookstart programme provides free packs of books to babies and toddlers. This is a national campaign that encourages parents and carers to share the joy of reading with their children. There are also packs specifically for hearing impaired and visually impaired children. …

Paternity Pay and Leave

Paternity pay and leave is taken off because your partner’s having a baby or adopting a child. You may be eligible for: 1 or 2 weeks paid ordinary paternity leave; up to 26 weeks’ paid additional paternity leave…

Maternity Pay and Leave

Maternity pay and Llave is taken when you take time off to have a baby. You may be eligible for: statutory maternity leave; statutory maternity pay; and paid time off for antenatal care

Benefits Calculator

Get an estimate of what benefits (eg Income Support or Jobseeker’s Allowance) and tax credits you could get, and find out about claiming specific benefits. You can also find out how your benefits would be affected by a change in circumstances (eg if…

Turn2Us

Turn2Us is a website and helpline which helps people access money available to them – through welfare benefits, grants and other financial help. This service is designed to help you find appropriate sources of financial support, quickly and easily, based on your particular…

Financial Ombudsman Service

The Financial Ombudsman Service is the official independent expert in settling complaints between consumers and businesses providing financial services.  Many complaints are caused by misunderstandings that the business can quickly put right, once you explain the problem.  Therefore, if you are…

Budgeting Loan

Budgeting Loans are interest free loans of between £100 and £812. They can help people spread the cost of more expensive items over a longer period. Budgeting Loans are only available to people who have been getting, for at least 26 weeks:

National Debtline

The National Debtline is a helpline and website that provides free, confidential and independent advice on how to deal with debt problems. The helpline and website are for anyone affected by the issues surrounding debt.  On the website you can:

The Money Advice Service

This website (formerly called 'Money Made Clear'), provides information and helpful tips on how to manage your money. There are a number of step-by-step guides to planning and managing your money.Parents, carers and young people can benefit from the website.The website can help with…

Getting Around with the Bus & Tram Discount Scheme (IS/ESA)

Get the best bus and tram deal for Londoners claiming Income Support or Employment Support Allowance. If you receive Income Support, Employment and Support Allowance or Jobseeker's Allowance, you may be eligible for a Bus & Tram Discount Photocard. With a Bus &…