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Complaints Procedure for Council-run Schools

All school governing bodies are required to have a complaints procedure. This should be published and made available to you upon request. Academies and free or independent schools are required to have their own complaints procedures.  If your complaint is about a school …

How to complain, compliment or feedback about a Local Offer service, activity or provider.

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If possible, please make your complaint, give your compliment or feedback  direct to the person you are dealing with, or their manager, using their complaints, compliments and/or feedback procedures. If you want to complain, compliment or feedback about a Local Offer service, activity or provider you can…