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24-hour National Domestic Violence Freephone Helpline

The Freephone 24 Hour National Domestic Violence Helpline is run in partnership between Women's Aid and Refuge.

It is a national service for women experiencing domestic violence or their family, friends, colleagues and others calling on their behalf.

The helpline can give:

  • support;
  • help; and
  • information over the telephone, wherever the caller might be in the country.

The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Who to contact


Time / Date Details

When is it on
24 hours a day

Last updated: 04 Aug 2020