Home to School SEND Travel Assistance - The Appeals Process

If you are not satisfied with the Panel decision, you have the right to appeal the decision within 20 working days of receipt of the panel decision letter.

This is Stage 1 of the appeals procedure.

The full appeals process is set out in our SEND Travel Assistance policy.

Please click the button below to complete a Stage 1 appeal.

If you remain dissatisfied with the outcome of the Stage 1 appeal, you should lodge an online Stage 2 appeal within 20 working days of receiving the Stage 1 appeal decision.

Please click the button below to complete a Stage 2 appeal:

If you remain dissatisfied with the outcome, you can contact the Local Government and Social Care Ombudsman who may be able to assist you. Please see the link provided below: School transport - Local Government and Social Care Ombudsman

For help completing the appeals form, please contact the WIASS team using the link below. 

Please note, they are only able to provide general advice on completing the appeals form.  They are unable to provide advice on the SEND Travel Assistance team’s processes.

Wandsworth Information, Advice and Support Service (WIASS)

If you have questions on completing the Appeals form, or would like any further advice, please contact the SEND Travel Assistance team using the email below.