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National Careers Service

The National Careers Service (formerly Next Step) provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential, helpful and impartial advice, supported by qualified careers advisers. 

The service can be accessed online through the website and through telephone helpline. Adults with the greatest need will have access to community-based face-to-face advice. 

The service offers:

  • advice on learning and work issues;
  • information on careers;
  • an online CV builder;
  • tips on searching for a job; and
  • help to improve your interview skills. 

Visit the website for more information.

Who to contact


Last updated: 08 Nov 2022