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Family Information Service Live Chat

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The Family Information Service provides information and assistance to parents, children, young people and professionals on support services and activities for the 0-19 years age group (25 if the young person has a special need). 

Anyone can now contact this service using Live Chat.

Live Chat is an online service for people who require live support, as an alternative to email and phone. Live Chat will only be available if there is an agent available. If no agents are available, you can contact the Family Information Service on 020 8871 7899